Shipping charges can be found here

Most orders over £60 are eligible for free standard shipping. There exceptions which includes some furniture. If youre unsure please email hello@thelittlebumbleco.com

We mainly use Yodel and DHL. We may also occasionally use Royal Mail, DPD and Evri.

Shipping times can be found within our shipping policy here. Shipping times stated are a guide only. Once your order leaves our warehouse and is with the courier we have no control over the shipping time and are therefore unable to guarantee shipping times. We are unable to refund shipping costs if the shipping time takes longer than the time stated. Please note shipping times are in addition to dispatch time.

We always do our best to get order shipped as quickly as possible. Items marked 'Pre Order' will have an estimated shipping date which is subject to change.

We offer priority shipping which will usually be delivered next day but we cannot guarentee this. Priority shipping means if you order before 1pm Monday-Friday your order will be dispatched the same day and will be sent on a next day delivery service. Orders places after 1pm will be dispatched the next business day. Orders placed after 1pm on a Friday will be dispatched the following Monday

Our warehouse is based in Aberdeen, Scotland so sometimes it just isn't geographically possible for the courier to get some parcels through their network to certain postcodes by the next working day. This is why our priority shipping option is 1-2 days and not advertised as "Next Day", although most parcels are delivered the next day. More details can be found here

This is not a guaranteed service. Once the parcel has left our warehouse and is with the courier we unfortunately have no control over it.

Please also note that personalised products cannot be sent with our priority service.

At this time we do not offer international shipping however this is something we are hoping to launch early 2025 so please check back soon!

Once dispatched you will receive an email containing tracking information. You can track your order with this information. If you cannot find your tracking information contact hello@thelittlebumbleco.com and remember to state your name and order number.

Check with neighbours and any possible safe places. If you still cannot locate your parcel please email hello@thelittlebumbleco.com. We will contact the courier and ask for their help to locate the parcel. Please allow up to 48 hours for an update, this is the timeframe set by the courier. Thank you for your patience.

Please inspect your order as soon as you receive it. If you believe an item you have received contains a fault it should be reported within 48 hours of delivery.

If an item has arrived with a fault do not use it. The fault must be reported immediately so we can fix the problem. If you have chosen to use it despite the fault, it cannot then be returned.

Please inspect your order as soon as you receive it. If you believe an item you have received has been damaged during transit it should be reported within 48 hours of delivery. All parcels are insured however we have a limited time (set by the courier) to report damage that has occurred during transit.

If your order has arrived damaged, do not throw the damaged item or packaging away. Take photos of the packaging and the damaged item(s). It is important to photograph any damaged outer packaging as well as damaged item(s) and also include a photo of the shipping label on the packaging.

If an item you've ordered develops a genuine fault please contact hello@thelittlebumbleco.com with pictures of the fault, your order number and as much information about the fault as possible.

We have made every effort to display as accurately as possible the colours and images of the products we carry and that appear on the website. However, due to inconsistencies of various monitors, lighting sources, digital photography and how each person perceives colour differently we cannot guarantee that the colour you see on your screen accurately portrays the true colour of the product once received. Screen images are intended as a guide only. If you'd like additional images of any product please email hello@thelittlebumbleco.com and we'll do our best to help.

You can contact hello@thelittlebumbleco.com if you feel the item you have received isn't covered by the above statement. Please include pictures and your order number.

Yes! We offer 10% off for new customers when they sign up to our email list. The discount will apply to all full price items so you're not paying full price for any item in your first order. The discount won't apply to sale items or any items already on promotion for example 'buy 2 get a 3rd free'

Discount codes apply to most full priced items. There are some exceptions which include Mustard Made and Obaby products.

Discount codes will also not apply to sale items unless the code is specifically for sale items. If you're unsure or you think your discount code isn't applying to all the items it should, please email us at hello@thelittlebumbleco.com where we'll be happy to help.

Yes we do! We love rewarding our loyal customers. You can read more about our rewards programe here

"I've told all my friends about your website!" Is something we hear often so it's only right we show our appreciation! Find our more about our refer a friend programme here

No. When packing orders we don't put in any information in that includes price.

Absoloutly! When checking out put your message in the notes box. We'll print it off and pop it ni with your gift. You can also purchase a greeting card here and we can hand write the message for your.

If you would like your order gift wrapped simply purchase a giftbox here and we will package your order into the giftbox with white tissue paper.

Unfortunately our classic, wedge and basket changing mats are too big to gift wrap but if you are gifting one we can print off a message to include in the parcel.

Unsure what size gift box to pick or need ideas on what to include in your giftbox? Email us at hello@thelittlebumbleco.com. We'd be delighted to help you.