Shipping charges can be found here

Most orders over £60 are eligible for free standard shipping. There exceptions which includes some furniture. If youre unsure please email hello@thelittlebumbleco.com

We mainly use Yodel and DHL. We may also occasionally use Royal Mail, DPD and Evri.

Shipping times can be found within our shipping policy here. Please note that shipping times stated are a guide only. Once your order leaves our warehouse and is with the courier we have no control over the shipping time and are therefore unable to guarantee shipping times. We are unable to refund shipping costs if the shipping time takes longer than the time stated.

Yes we do. We offer a next working day service with DHL. Order before 1pm Monday-Friday for same day dispatch. Orders places after 1pm on Friday will be dispatched the following Monday. Please note this is next working day service therefore orders dispatched on a Friday will be delivered the following Monday. More details can be found here

We can provide shipping quotes for international locations. Although most of our products are very light in weight shipping costs to international locations are often based on volume. As changing mats are large in size this often means shipping to international locations is very expensive. 

Once dispatched you will receive an email containing tracking information. You can track your order with this information. If you cannot find your tracking information contact hello@thelittlebumbleco.com and remember to state your name and order number.

Check with neighbours and any possible safe places. If you still cannot locate your parcel please email hello@thelittlebumbleco.com. We will contact the courier and ask for their help to locate the parcel. Please allow up to 48 hours for an update, this is the timeframe set by the courier. Thank you for your patience.

If you have changed your mind about the item(s) you ordered or don't like it please follow our returns process which can be found here.

As we are a small business unforntunately we do not offer free returns. You are always welcome to email with questions about products to help decide if they're suitable.

Please inspect your order as soon as you receive it. If you believe an item you have received contains a fault it should be reported within 48 hours of delivery.

If an item has arrived with a fault do not use it. The fault must be reported immediately so we can fix the problem. If you have chosen to use it despite the fault, it cannot then be returned.

Please inspect your order as soon as you receive it. If you believe an item you have received has been damaged during transit it should be reported within 48 hours of delivery. All parcels are insured however we have a limited time (set by the courier) to report damage that has occurred during transit.

If your order has arrived damaged, do not throw the damaged item or packaging away. Take photos of the packaging and the damaged item(s). It is important to photograph any damaged outer packaging as well as damaged item(s) and also include a photo of the shipping label on the packaging.

If an item you've ordered develops a genuine fault please contact hello@thelittlebumbleco.com with pictures of the fault, your order number and as much information about the fault as possible.

We have made every effort to display as accurately as possible the colours and images of the products we carry and that appear on the website. However, due to inconsistencies of various monitors, lighting sources, digital photography and how each person perceives colour differently we cannot guarantee that the colour you see on your screen accurately portrays the true colour of the product once received. Screen images are intended as a guide only. If you'd like additional images of any product please email hello@thelittlebumbleco.com and we'll do our best to help.

You can contact hello@thelittlebumbleco.com if you feel the item you have received isn't covered by the above statement. Please include pictures and your order number.

Yes! We offer 10% off for new customers when they sign up to our email list. The discount will apply to all full price items so you're not paying full price for any item in your first order. The discount won't apply to sale items or any items already on promotion for example 'buy 2 get a 3rd free'

Yes we do! We love rewarding our loyal customers. You can read more about our rewards programe here

"I've told all my friends about your website!" Is something we hear often so it's only right we show our appreciation! Find our more about our refer a friend programme here