Personalised changing mats can take up to 4 weeks to ship from the date of ordering. Once it has been dispatched the shipping time is 1-3 days. The couier for delivery may vary. Please send us an email at email@example.com if you have any questions
Personalised products cannot be returned. If you wish to return a non personalised item we will happily offer a refund within 30 days of receipt of the good. Please see our returns page for full terms and conditions.